The Service Supervisor was Terrible and mentioned it was not their fault, even when the vehicle died five hundred toes from the shop once they did plan upkeep. We will never return.
May possibly 7, 2018 at twelve:eleven am Went into the automobile zone in chambersburg pa to by a fuse for my truck. Acquired from my truck, went in, acquired the pack of fuses, walked outside the house my truck hood was already up, opened the fuse box and recognized the fuses were being far too compact, immediately walked back again in the store and layed the box on the counter telling the store manager I just wished to exchange them for another sizing up, walked back and seen there wasn’t the size I needed on the shelf. As I walked again on the counter Mr Gomez tells me…†I’m not refunding these they aren’t what I sold you†I told him to examine his cameras and view my each individual move…what I preferred exchanged/refunded was most def what I walked again in the store with! The highest with the bundle was Plainly taped shut with scotch tape ahead of me obtaining these fuses!!!! He explained to me there was nothing even further he could do gave me the final managers identify and variety and questioned me to go away The shop.
I procured a Duralast battery from auto zone and it's got a 3 calendar year guarantee. i attempted to choose it back as it stopped Performing plus the sticker around the battery After i ordered it says “nine/elevenâ€, Obviously i nevertheless have warranty on my battery BUT does car zone treatment? No they do not! They advised me i could not return it because i could not try to remember the telephone number I employed Once i purchased it. I called corporate to validate whatever they instructed me is genuine and I still left my range so somebody could connect with me back.
These men suit the profile of your eccentric VW mechanic to the tee. These are entirely immersed inside the VW subculture, with all of its attendant bonuses and downsides. Still, they know VWs incredibly effectively and they don't wait to work on more mature vehicles. Given that they have existed VWs for thus lengthy, they know their quirks and may help obtain remedies to challenges others would not have a clue about this. Being VW men they can be really laid back again, which implies they don't seem to be planning to make an effort to upsell you or pad the bill, but In addition, it may mean they figure you may Are living with something you would somewhat correct.
So he's probably saved me some huge cash, way too. Their suggestions and yrs of expertise are worth a great deal to me.
I went for your retail store on February three, 2014..I acquired the bulb..I asked the man if he would place it in for me..he came outdoors checked out me vehicle.
I continuously told them I had compensated 7,000 for this motor vehicle in 2003 and didn't choose to put alot of cash into this car. Just after many conversations, I used to be convenced that they might hold the costs at about two,000. The costs wound up at two,887 and naturally I had been upset. They did reduce the volume by 195 or so and supplied to provide the vehicle on their whole lot that can help my discomfort. They do not estimate estimates nicely, even so the transmission remains to be Doing the job, However they did really need to splice wires because of a cable difficulty they afterwards knowledgeable me of . The splicing wasn't performed very well And that i afterwards had to possess the wires fixed. Shop Score: Beneath Regular
dicky potter is an excellent vw man with tons of knowledge and wisdom. He's fair, and complete. he has labored on so many relatives vw's I could not even start to show you. but i bought my primary 77 bus from the one that he serviced and i ran that bus to florida several times(all of the solution to crucial west), across state to oregon from md the good distance(13 days of smelling the roses), around canada, montreal, quebec, as well as st lawrence river.
Jarod is an extremely well-informed electrician. Just after two Some others looked at our issue, Jarod immediately identified that the circuit breaker for the dishwasher was mislabeled and when examined he established the breaker was corroded. He changed the breaker and our dishwasher commenced Doing work once more.
March 29, 2015 at 12:21 am On March twelfth at about eight:45 pm my niece, Debbie Moore, purchased a bulb for her auto. On the list of service techs on duty mentioned he would install it. When he checked beneath the hood he said her bulb just required to be tightened, which he did and she went again inside with him so he could do a return to her for that bulb she ordered but didn’t have to have In spite of everything. Close to 15 minutes following leaving the store the hood to her car or truck flew up although she was driving in the future. The hood experienced not been effectively shut and when it flew up it absolutely weakened the hood, broke her windshield and dented the top of her auto. Debbie known as me upset and was sitting down over the side with the road not able to push with the hood of her car up and by using a damaged windshield although she waited for somebody to come back and assistance her. Somebody arrived and tied the hood down for her so she could generate. It had been close to closing time when she experienced left the store and once the accident took place and she or he waited for assist along with the vehicle hood was secured so she could generate the car property the store experienced shut. The subsequent early morning (Friday 13th) she went to The shop which is located in Bartlett, TN. The manager is David White and she or he told him what experienced transpired. He mentioned he would Enable his supervisor really know what experienced transpired. I also called him involving 9:30 – 10am and explained we required to learn how to proceed as she was driving around which has a damaged windshield plus a hood tied down. I ask what we required to be doing to expedite a reaction of what Car Zone desired us to accomplish to acquire this issue that was made by their staff resolved. David reported to acquire three estimates to the destruction. Monday, March 16th, Debbie went and bought the 3 estimates as asked for. Debbie glided by The shop Tuesday While using the 3 estimates and David wasn't there so she did not depart them. She named him Wednesday, March 18th, and was advised it absolutely was his working day off. At this point we felt like we had been getting no where And that i termed the corporate Office environment and spoke with Wall Curry. He said to possess Debbie drop the estimates off with whoever the manager was on obligation that working day and somebody would get back again with her. Debbie went to The shop and dropped off the estimates and gave on the manager on responsibility on March 18th.
PS. Aresha is an excellent personnel who types your indicating, “Autozoners generally place shoppers first! Going the extra mile for yourself.†She definitely gets my vote for just a increase and marketing.
whenever they offered something soon after your 2 calendar year guarantee you need to say thanks ( dumb a** that is definitely no cost )
I also experienced them do the 30k service considering that I used to be there. Got the car again and it don't just ran nearly as good since it did before the ignition coil problem... its running pretty much as good or much better than the day I purchased it new. Defintely advocate Martens!
January 11, 2015 at 6:23 pm My boyfriend purchased some blue devil for my auto and we didn’t have to have it. He lost the reciept so He identified as AutoZone to check with about the return plan with no receipt the manager on duty advised him if he doesn’t Use a receipt he will likely not return it. My boyfriend then appeared up the policy on the internet and it claims it might be returned he will get retail store credit for it. So I called the same AutoZone back again and was explained to if I don’t Have a very receipt and also the products wasn't open (which it was nevertheless shut) it might be returned and we will get an AutoZone card. My boyfriend went inside to return the blue Satan and was More Bonuses denied the return.